Medical Receptionist Course Perth

Course ID
Medical Receptionist Course
Course Delivery
Classroom, Flexible or Correspondence
Course Duration
Short Course - 1 day per week (4 weeks)
Intensive Course - 1 week full time, Mon-Fri
Qualification Title
Partial completion of BSB31115 - Certificate III in Business Administration (Medical)
Western Australia (Willetton, Girrawheen & Mandurah)
Course ID Medical Receptionist Course
Course Delivery Classroom, Flexible or Correspondence
Course Duration: Short Course – 1 day per week (4 weeks)
Intensive Course – 1 week full time, Mon-Fri
Qualification: Partial completion of BSB31115 – Certificate III in Business Administration (Medical)
Locations Western Australia (Willetton, Girrawheen & Mandurah)

Medical Receptionist Course – Perth Overview

MediTrain’s Medical Receptionist Course has been developed through an ongoing collaboration of experienced industry professionals as well as ongoing industry consultation to deliver the most thorough and in-depth Medical Receptionist training in Perth, Western Australia.

Our qualified trainers (Liz, Mel, Bianca, Lisa and Robyn) are highly experienced in Medical Reception, and Practice Management, giving you every opportunity to become the best, by learning from the best.

This course gives you a complete understanding of the procedures, policies and terminology needed to work in the medical industry. Included in the course is comprehensive training in the computerised medical accounting package, PracSoft (optional training in Genie also available), all aimed to transform you into a well rounded medical professional that will be a valuable asset to any employer.


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Our medical receptionist course consists of 5 units of competency, all of which must be completed in order to obtain your certificate.


Basic and Advanced Medical Terminology
Major Systems of the Human Body
Medical Specialties (Area of Medicine/Type of Doctor)
Medical Abbreviations and Symbols
Medical / Diagnostic Procedures
Medical Notes
Spelling and Pronunciation of Medical Words
Fee structures
Medicare (Bulk Billing)
Veteran’s Affairs
Private Health Insurance (Private Billing)
Workers Compensation
Processing Accounts
Financial Records
PRACSOFT Training – This unit incorporates extensive hands on computer training. You will learn how to add and edit patients, make appointment’s in all formats and billing in all formats. Each student is allocated their own computer for the duration of training and our experienced trainers can assist each student become confident with the program no matter your previous computer experience.
Medical Records
Patient record keeping systems
National Privacy Principals
Ensuring currency of records
Creation of new patient records
Transfer of patient records
Understanding the stock control process in the Medical Environment
Monitoring of stock levels
Ordering stock
Storage of stock according to legislation
Rotation of stock
Stock requiring specialized storage
Assisting in disposal of out of date stock
Work within accepted codes of conduct
Follow confidentiallity, privacy and security procedures
Privacy Principals
Information disclosure
Documentation retention


Access to support 7 days a week via phone or email throughout your training

Medical Software Training (PracSoft) throughout your course. Each session will include a half day theory and a half day practical with hands on computer training (Optional Genie training also available)

Representative training from HepatitisWA in relation to blood borne viruses and safe handling of bodily fluids

Access to free online Hand Hygiene training (Certificate printable)

Access to free online St John Click to Save first aid training (Certificate printable)

Access to free work experience insurance and referral programs (Not required for completion of course, but developed to assist students to gain access to the industry – please contact for further information)

Access to free resume and cover letter templates

Access to vacant positions advertised through regular providers only to MediTrain students


We offer the Medical Receptionist Course in two different delivery modes so that you can choose how you learn.

Short Course

Short Course duration is 1 day per week (Day depends upon the location you choose) over 4 weeks from 9.30am – 4.30pm. MediTrain ensure to incorporate Hands on Computer training enabling you to become confident and competent using Medical Software as well as learning all the theoretical requirements to work as a Medical Receptionist.

Intensive Course

Intensive Course duration is 1 week full time, Monday – Friday, 9:30am – 3:00pm.

A 30 minute lunch break is allocated for lunch at 12:45pm – 1:15pm. There will also be a 15 minute mid-morning break at 10:30am. Please note that all breaks are strictly timed.

Session Plan

Upon commencement of training, students will be provided with a Program of Work that will outline their session plan. Below is an example of how the sessions could be delivered (Please note – This is example is not relevant for the Intensive Course or the Mandurah Branch):

Session 1

25% Complete (success)
BSBMED301 – Interpret and Apply Medical Terminology
BSBMED302 – Prepare and Process Medical Accounts
PracSoft Add/Edit Patients

Session 2

50% Complete (success)
BSBMED303 – Maintain Patient Records
BSBMED302 – Prepare and Process Medical Accounts
PracSoft Appointment Schedule Patients

Session 3

75% Complete (success)
BSBMED304 – Assist in Controlling Stocks and Supplies
BSBMED302 – Prepare and Process Medical Accounts
PracSoft Billing Patients

Session 4

100% Complete (success)
BSBMED305 – Apply the Principals of Privacy, Security and Confidentiality in the Medical Environment
BSBMED302 – Prepare and Process Medical Accounts
PracSoft Full review of Add/Edit Patients, Appointments and Billing Patients

Course Fees – $695 $595 for a limited time only. Terms & Conditions apply.

Are you a concession card holder? You may be eligible for various forms of assistance. Please call for details.

MediTrain course fees are all inclusive (excluding food and stationery). Your fee covers all in class facilitated training, all books and learner manuals, use of Oxford Nurses Medical Dictionary and Hands on Computer Training on PracSoft.

  • A minimum deposit of $200 is required upon enrollment.
  • All course fees are due at least 7 days prior to course commencement.
  • No refunds will be given on any amounts paid
  • In event of cancellation of course enrollment within 7 days prior to course commencement, the student will be liable for any outstanding course fees.

Employment Opportunities

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