BSB31115 – Certificate III in Business Administration (Medical)

Course ID
BSB31115 - Certificate III in Business Administration (Medical)
Course Fees
Course Delivery
Blended - In-class & external study, in-class assessments
Western Australia (Willetton, Girrawheen & Mandurah)

Course Overview

MediTrain’s BSB31115 – Certificate III in Business Administration (Medical) Course has been developed from a collaboration of leading professionals in the medical industry and is delivered by fully qualified trainers with current medical industry experience. Even when you study via blended delivery /correspondence, with MediTrain, you will have access to a qualified Certificate IV workplace Trainer/Assessor to assist you with any questions. We are only ever a phone call or email away! Call us on 1300 883 945 or speak with your dedicated trainer for assistance at any point throughout your study.

BSB31115 – Certificate III in Business Administration (Medical) provides training in all aspects of Medical Reception, general administration and business. This gives you a complete understanding of the procedures and terminology needed to work in the medical industry. Our course will transform you into a medical professional that will be a valuable asset to any employer.


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Units of Competency

Our delivery of BSB31115 – Certificate III in Business Administration (Medical) consists of 13 units of competency, all of which must be completed in order to obtain your certificate.

Interpret and apply medical terminology appropriately (BSBMED301)
Prepare and process medical accounts (BSBMED302)
Maintain patient records (BSBMED303)
Assist in controlling stocks and supplies (BSBMED304)
Apply the principles of confidentiality, privacy and security within the medical environment (BSBMED305)
Develop Keyboarding Speed and Accuracy (BSBITU307)
Contribute to health and safety of self and others (BSBWHS201)
Organise Schedules (BSBADM307)
Write Simple Documents (BSBWRT301)
Design and Produce Text Documents (BSBITU303)
Design and Produce Business Documents (BSBITU306)
Produce Texts from Audio Transcription (BSBADM303)
Use Business Technology (BSBWOR204)


MediTrain delivers this qualification via blended delivery including in-class study, external study and in-class assessment days.

Students will have up to 12 months to complete the qualification.

Students can complete the in-class component at our Willetton, Girrawheen or Mandurah locations. The remainder of the course being completed by self-paced study and privately scheduled in-class support and assessment days to be negotiated by the student / trainer at a time which best suits the student’s needs.

A breakdown of the estimated hours of study are:
– 40 hours in class training (5 hours per unit as negotiated by student / trainer)
– 16 hours in class assessment / demonstration
– 80+ hours self-paced study for up to 12 months (Contact with trainer via phone, email, Skype where possible) where required

In-class Session Plan

Upon commencement of training, students will be provided with a Program of Work that will outline their session plan. Below is an example of how the sessions could be delivered:

Session 1

25% Complete (success)
Interpret and Apply Medical Terminology
Prepare and Process Medical Accounts
PracSoft Add/Edit Patients

Session 2

50% Complete (success)
Maintain Patient Records
Prepare and Process Medical Accounts
PracSoft Appointment Schedule Patients

Session 3

75% Complete (success)
Assist in Controlling Stocks and Supplies
Prepare and Process Medical Accounts
PracSoft Billing Patients

Session 4

100% Complete (success)
Apply the Principals of Privacy, Security and Confidentiality in the Medical Environment
Prepare and Process Medical Accounts
PracSoft Full review of Add/Edit Patients, Appointments and Billing Patients

Course Fees – $1900

Are you a concession card holder? You may be eligible for various forms of assistance. Please call for details.

MediTrain course fees are all inclusive. Your fee covers all in class facilitated training, all books and learner manuals, use of Oxford Nurses Medical Dictionary and Hands on Computer Training on PracSoft.

MediTrain ensure to have an all inclusive fee so that you are not required to make any further payments once enrolled.

  • A minimum deposit of $200 is required upon enrollment.
  • All course fees are due at least 7 days prior to course commencement.
  • No refunds will be given on any amounts paid
  • In event of cancellation of course enrollment within 7 days prior to course commencement, the student will be liable for any outstanding course fees.

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I arrived from England and decided to do the Medical Reception Course with MediTrain. It was the best decision I made as I started working immediately for a Podiatry clinic in Warwick. I intend travelling around Australia and can now use my qualification to gain employment in other areas of the medical profession wherever my campervan leads me!

K Anderson

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