The pharmacy assistant is an integral part of the healthcare system. They work closely with the pharmacist in order to help patients get the medicine that they need quickly and accurately. Before choosing a new career, it is important to know what the job entails and how you will fit into your new environment.
It is a unique position, as pharmacy assistants are required to be both meticulous and mathematical when it comes to medication and kind and personable when dealing with customers. They also need a high level of attention to details as mixing medications or not giving customers the correct medicine could mean the difference between life and death for a patient.
In a typical day, a pharmacy technician will measure, package and label prescriptions, organise inventory, and enter customer information into a computer system. Also, although pharmacy assistants don’t counsel patients like pharmacists do, they spend a lot of time interacting with people so customer service skills are also vital to ensure customers get the proper medication in a timely manner.
Like all other areas of healthcare, pharmacy assistants should have compassion for the patients they serve, recognising that they often see people at their worst. Long lines are annoying any time, but when you are juggling two kids under 5 with earaches, it is even less bearable. Good pharmacy technicians help to put patients at ease when they interact with them.
Stock control is also an imperative part of having a functioning pharmacy. Pharmacy assistants are often responsible for ordering new and replacement inventory, analysing current stock, and keeping track of outgoing medication. So while stock control is not necessarily a glamorous part of the job, it is important that you approach your stock control duties with a diligent attention to detail.
In order to become a pharmacy technician, you must be able to handle the environment. If this sounds like the right career for you, we can help you get started. Learn more about our Pharmacy Assistant Course today.