Learning Outcomes:
Pharmacy Assistant
- Acknowledge and greet customers
- Establish rapport with customers
- Accept prescription from patient
- Confirm patient's particulars and prescription validity
- Confirm patient's prescription needs
- Develop knowledge of pharmacy industry
- Determine the roles and responsibilities in the pharmacy work environment
- Work effectively within the pharmacy environment
- Communicate in the pharmacy workplace
- Process pharmacy workplace documents
- Wrap and pack goods
- Organise work area
- Observe basic safety procedures
- Observe emergency procedures
- Merchandise products
- Understanding of over the counter medicine requirements
Inclusive in the course is product knowledge and correct health care advice to customers on the following:
- Coughs and Cold
- Wound Care
- Blood Pressure
- Eye, ear and oral
- Allergy Conditions
- Baby and Infant
- Diabetes
- Asthma
- Skin and Fungal Conditions
- Natural Therapies
- Smoking cessation
- Gastro-intestinal
- Photographics
- Analgesics and Anti-inflammatories
