Learning Outcomes:
Medical Reception
- Medical Reception duties
- Handling medical records
- Patient contact
- Filing and filing systems
- Referrals
- Veterans affairs
- Work related and motor vehicle injuries
- Infection control: cleaning and sterilisation procedures
- Dealing with emergencies
- Maintain patient records
- Confidentiality and ethics
- Time management
- Occupational health and safety
- Medical Audio Typing
Medical Terminology
- Medical terminology, abbreviations and symbols
- Anatomy and systems of the human body
- Understanding pathology and test results
- Understanding common medical conditions
- Medical and surgical procedures
- Areas of medicine
Medical Computerised Accounting:
- Appointment diary
- Generating a patient account
- Registering Patients
- Receipting of Patient Accounts
- Bulk billing and private accounts
- Item numbers and fee structures
- Medicare and Safety Net
